Cancellation Policy

Cancellation Policy

How can I cancel an order?

To cancel your order, you can use the cancellation option provided in your confirmation email within 1 hour of placing the order. Simply scroll down to the "Changed Your Mind?" section and follow the instructions. If more than 60 minutes have passed, please send an email to support@annascrystals.shop, and we will assist you in finding an alternative solution.

I accidentally canceled my order. Can I resume it?

If you accidentally canceled your order on our website but still want to receive it, the best course of action is to place a new order at checkout. If you have any questions, feel free to email us at support@annascrystals.shop, and our team will be happy to help.

I canceled my order, but I'm unsure if it was successfully canceled. Can you confirm the cancellation?

If you canceled your order using the cancellation link in your order confirmation email, you will receive another email confirming the successful cancellation. If you haven't received a cancellation confirmation email, please let us know at support@annascrystals.shop and include your original #GLO order number. We will investigate and provide you with the necessary information.

I don't see the option to self-cancel my order. How can I cancel it?

If your order includes a gift card or if you are unable to find the self-cancellation option, please email us at support@annascrystals.shop as soon as possible. In your email, include your # order number and the details of your cancel/change request, and we will assist you accordingly.

Address: 1000 Hoblitt Ave, Clovis,

California 93612,

United state

Phone Number: +1 209 713 2564

Email: support@annascrystals.shop